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Subset
of Samsung Web Site Q&A |
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Q&A |
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Q: |
What is the difference between LN46A850/860 and LN46B750? |
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A: |
IT all depends on what
you are looking for. The 8 series sets were the thin LCD units, with all the
same features and specs as the A750. The A850 was ToC red while the A860 was
ToC blue with an added USB port. However the B750 is the newest model for 2009
and has enhanced contrast ratios, internet@tv and USB2.0 with movie support.
I can't recommend one over the other since each model will be better then the
other depending on your situation. |
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Q: |
Does Samsung have TVs with Picture-on-Picture? |
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A: |
From the info i have the
LN55B650 is the only LCD set in Samsung's line that offers 2 tuners. This
should allow for PiP with two different coax signals. All the other TVs
require a coax and a secondary non coax signal (like PC, HDMI, etc.). |
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Q: |
Which 40" LCD models have a non glare screen and a non
glare matte finish bezel? |
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A: |
You will want to look at
the B630 series LCD TVs. |
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Q: |
what is the difference between the LN32B650 and LN32B640? |
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A: |
The B640 is a Best Buy
exclusive, ToC Gray, has a slightly lower contrast ratio, and does not offer
the following features that hte 650 offers: Content Library, Wireless DLNA,
Woofer. |
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Q: |
What types of screens are available/differnces? |
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A: |
Technically there are 3
different types of panels. You have the Ultra Clear Panel, the Clear Panel
and the Matte Panel. Although the UCP and CP both have anti-reflection
properties, the matte panel will obviously have the least amount of glare.
The UCP and CP basically improves the picture quality and heighten the
contrast ratio of the sets, which allow for a sharper image with richer
colors. Also, UCP will have better anti-reflection properties then just the
regular CP. |
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Q: |
What is the difference in model version "A" versus
"B" (as in LN##A### vs. LN##B###)? |
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A: |
The "A"
version basically means that the model TV was produced in 2008, while the
"B" means the TV was manufactured in 2009. Also the B models have
some additional features that the A models did not offer previously. |
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Q: |
when transporting or moving the samsung LCD TV can it be
tilted to the side without harming it? |
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A: |
IF you are hauling it
short distances, then it shouldn't harm the TV. However, prolonged tiltage
may harm the TV. Also, do not ever lay the TV down on its screen, that may
cause the screen to bow and destroy the pixels in the screen. |
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Q: |
Does the LN52B750 have
the same non reflective screen as the LNA630? I already have the A630 model
and it is terrific, and I want the B750 for a very bright room with big
windows facing the set, so screen reflectivity is very important. |
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A: |
The B750 does have the
Ultra Clear Panel, which is a glossy screen. The UCP does have anti
reflective properties however, which allow for adequate viewing in bright
rooms. |
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Q: |
I just bought a B630 not
realizing (since there is no information posted) that it has many fewer
features than the B650. |
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A: |
Currently only the B650
has all the features you desire. there are no plans to offer a firmware
update for the 630 since it would take more then just a firmware update to
get all the features onto the 630 that the 650 has. |
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Q: |
Can you explain difference between LN46B630 and LN46B640? |
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A: |
The LNB640 is a Best Buy
exclusive, is ToC gray, and it has the Ultra Clear Panel, where as the LNB630
is a general retail version, is red and does not have ultra clear panel. |
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Q: |
Does Samsung have any 55" LCD or LED with a matte
panel? |
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A: |
Currently there are no
models with just the Clear Panel in a 55" variety. |
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Q: |
Kind of screen on the LN52B750? |
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A: |
In my opinion the
LN52B750 wins hands down, at least statistically. better contrast ratio,
faster response time and 240 hz vs. 120 hz with a much lighter weight. As for
reflection, the way it was explained to me, the Ultra Clear Panel will show
more light reflections than the newer B model which does not feature the UCP. |
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Q: |
Difference between LN46B530 / B540 / B550? |
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A: |
The 550 has a different
dynamic contrast ratio |
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The 550 also has 802.11
input available |
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the 530 has a black bezel |
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the 550 has a color bezel
and is energy star rated |
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Q: |
Do any Samsung LCD models have a non-reflective screen? |
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A: |
Yes, look for TVs that
do NOT have the Ultra Clear Panel. In the 6 series, for example, the TVs
ending in 630 - both the older A and newer B models, have a semi-matte
screen, wheras the 640 and 650 have a high-gloss screen. Whether or not a
specific TV has the Ultra Clear Panel is indicated in the Specs section. |
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Q: |
product numbers?? |
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A: |
You are on the right
track, although you are off on a few things. All of the last 3 numbers
represents the series of the TV. So that would be the 630 series or 550
series. The "B" just means that that set is the new model for 2009.
As far as comparing between the different technologies, that would be kinda
lop sided. Similar models across LED and LED would not necessarily have the
same specs and features, even if they have a similar numbering convention or
price point. |
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Q: |
In 2008 line up, all
A450 and above have DNIe. Why not DNIe no shown in the specification of all
Samsung 2009 "B" series or even LED TV? |
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A: |
The feature is still
there. I think it's called "Internet" now. |
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Q: |
Will Yahoo Widgets be available as a firmware upgrade on
existing LCD TVs? |
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A: |
As long as your TV has
the Infolink feature, there would be the possibility of a firmware update
including the widgets. However at this time, I do not know if this will be
implemented. |
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Q: |
what is the best flat screen for very bright rooms |
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A: |
I would say the ones
that do NOT come with the Ultra Clear Panel, but a simi-matte screen.
Examples are the LNxx450, LNxxA530, LNxxA550, and LNxxA630. Potenitally also
the new LNxxB610 available only in warehouse clubs. |
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Q: |
Hope to identify Samsung's LN46B610 |
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A: |
The LN46B610 is a
specific model that is being produced for our Warehouse Retail Partners only. |
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Q: |
Can you give me break down on what the model number
indicates? |
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A: |
first two letters = Type
(PN - Plasma, LN - LCD, UN - LED) |
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second two numbers =
screen size (19, 22, 40, etc.) |
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A, B = year. A = 2008, B
= 2009 |
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Last three numbers =
Series (450 = 4 series, 760 = 7 series, etc.) |
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Q: |
Does the LN52B750 have a
woofer built-in as does the LN52A750? |
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A: |
The LN52B750 does in fact
have a built in woofer for enhanced sound. |
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Q: |
Any LCD TV's with cablecard support and DLNA ? |
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A: |
For a DLNA approved LCD
TV, look into the B650 model and higher. |
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Q: |
What is DNLE? DLNA? DCM? |
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A: |
DLNA is the standard
that many different manufacturers use to allow entertainment devices within
the home to share their content with each other across a home network. |
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Q: |
Does b650 have info link? |
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A: |
The 32"+ 650 series
has infolink |
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Q: |
What is the difference between a 6ms response time and a
120hz refresh rate? |
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A: |
Response time refers to
the amount of time it takes the signal to be processed and displayed on the
screen. |
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The Refresh Rate refers
to the actual frames per second that the signal is displayed at. |
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All of our TVs work at a
60Hz refresh rate, meaning that the signal "can" be displayed at up
to 60 frames per second. Some of our TVs display the signal at 120Hz, meaning
that it can display and even upconvert the signal to 120 frames per second. |
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The more frames per
second that are displayed, the more you will be able to see. |
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Q: |
What are the main differences between an LCD, LED and Plasma
HDTV? |
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A: |
The LCD and LED lines
are more suitable to a wider range of home lighting environments, and the LED
line is much more energy efficient. |
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Plasmas do better in
reduced light settings. |
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Which one is best will
depend upon your viewing needs. |
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By the way, the
backlight on traditional LCDs is fluorescent, not incandescent. Big
difference. The Samsung LCDs use cold-cathode fluorescent lighting. |
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A: |
well, it really depends
on your preference, lighting, and where your going to put it. The LN52A860
has a higher contrast ratio than the LED tvs. Say if you want to put the tv
in a well lit room, the LED may be for you, theyre much brighter than the
incandecents in standard LCDs. If its going to go in a regular room or dimmer
room, the LN52A860 may be for you because it has a higher contrast ratio and
can be seen better in a lower lit room. |
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Q: |
Are LCD TVs Subject To Screen Burn
In? |
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A: |
Although much less susceptible than
Plasma TVs, LCD TVs are still subject to screen burn in (image retention). In
general, you should avoid keeping a static picture (that is, a picture that
contains no or few moving elements) or a picture with static elements (black
bars, black borders, logos, etc.) on your LCD TV for more than two hours at a
time. |
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Important: Burn in damage is not
covered under warranty. |
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Q: |
What Do You Recommend To Clean My
LCD TV? |
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A: |
For general cleaning of both the
frame and screen of your LCD TV, use a soft, clean, lint free, dry cloth.
Most Samsung TVs come with a microfiber cloth that you can use for this
purpose. Never use cleaning fluids, wax, or chemicals except as described below.
Do not use water unless the instructions that came with your TV say
otherwise, and only use water on the portion of the TV that the instructions
say to use it on. |
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To clean fingerprints and greasy
smudges off your TV screen, get a bottle of ScreenClean screen cleaning
solution or similar screen cleaner. You should be able to get it at most
regular and on-line stores that sell monitors or TVs. Put a small amount of ScreenClean
on a clean, soft, dry cloth, and then rub the screen gently. |
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Warning: Never use any type of
window cleaner, soap, scouring powder, or any cleanser with solvents such as
alcohol, benzene, ammonia, or paint thinner. Never use abrasive pads or paper
towels. If you do, you can scratch the screen or strip the anti-glare coating
off the screen and cause permanent damage. |
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To clean your television correctly,
follow these steps: |
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Unplug your TV before you
begin. |
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Clean
the frame of your LCD TV with a soft, clean, lint free, dry cloth. |
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To
clean the screen, first try wiping gently with the soft, clean, lint free,
dry cloth. If that does not work, spray ScreenClean or another screen cleaner
solution onto the cloth. Never spray it directly onto your TV screen. |
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Wipe
the screen with the cloth as gently as possible. LCD TV screens are fragile
and can be damaged if you press too hard. |
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Let
the screen dry completely before you plug the TV back in. |
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Q: |
How Do I Remove The Residue Left By
The Promotional Stickers On My LCD TV? |
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A: |
spray
a small amount of WD-40 on another clean, soft cloth, and then wipe the
residue off. This should remove all residue and not damage the TV in
anyway. |
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Note: Spray the WD-40 on the cloth
only. Never spray the WD-40 directly on the TV. |
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Q: |
Internet@TV: Television Widgets. |
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A: |
Internet@TV lets you view selected
Internet services and certain features and functions of selected Internet
sites on your TV through Yahoo! Widgets. For example, you can use the Yahoo!
Weather Widget to display your local weather or the Yahoo News Widget to
display today’s news. You can also use a Yahoo! Widget to display the photos
in your Flickr account. |
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Before you can use Internet@TV, you
must connect your TV to the Internet. For instructions explaining how to
connect your TV to the Internet, click here to go to our How-to section where
you can find step by step instructions for your model. |
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Yahoo! Widgets |
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A widget is a graphical interface
displayed on your TV screen that lets you access and view an Internet service
or certain elements of a website on your TV using your TV’s remote
control. A widget does not operate like
a web browser or give you access to an entire website, but, instead, gives
you access to a selected group of functions and features from a website.
Click here to visit our Troubleshooting Guide and see some of the widgets
that are available and how to use them. |
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Q: |
What Is Your Policy On Defective
Pixels? |
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A: |
One or two dead pixels out of the
approximately 300,000 to 1.3 million pixels on a typical LCD television is
normal. Generally, then, if you have only a few dead pixels, service is not
an option. |
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With that said, what we do about an
LCD TV with dead pixels depends on: |
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The
number of dead pixels |
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The location of the dead pixels |
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The
color of the dead pixels |
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The size of the LCD TV screen |
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If you are having a serious problem
with dead pixels, gather the information listed above and call Samsung
Customer Care at 1-800-Samsung (1-800-726-7864). Have the model number and
serial number of your TV on hand when you call. |
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Q: |
Can I Stream Netflix On My TV? |
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A: |
Currently,
there are no Samsung televisions that stream Netflix without an external
device. Televisions that are DLNA certified can stream stored media from your
computer to your TV via your home network. However, because Netflix videos
are not stored on your computer, they cannot be streamed this way. |
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External devices capable of
streaming Netflix that you can attach to your TV include: |
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The
Samsung BD-P1590, BD-P1600, BD-P2500, BD-P3600, and BD-P4600 Blu-ray
players |
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The X-Box
360 |
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The
Ruko Netflix box |
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Certain
TiVo Boxes |
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Q: |
What Does LCD Stand For? |
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A: |
LCD is an acronym for Liquid Crystal
Display. |
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How It Works |
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Basically, every LCD TV is made up
of pixels. There are 3 colors that make up one pixel: red, green, and blue.
Each color has a liquid crystal behind it. |
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The crystals are electro-reactive
and can more easily be understood as window blinds. As more or less voltage
is put to the crystal, it opens and closes, letting in more or less light.
With millions of these "blinds" working in concert, your LCD TV
produces a very high quality picture. |
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